FAQ

All you have to do is go to our front page and enter your order ID which is your order number and you enter your email address. You will see tracking information there and the general status of your order.

As a note shipping is free on orders over $50. When checking out look for the shipping calculator button. It will provide a shipping estimate based on your zip code or country and the item/items you buy. When you buy multiple items, our checkout will combine them for a lower shipping price. We guarantee low shipping rates for our customers.

We generally process orders in 2-3 business days. We are closed on weekends and on major holidays. You will be able to offer expedited shipping on our checkout cart.

We are required by law to charge taxes to buyers purchasing within New York State. You will be charged sales tax upon checkout.

Please contact us right away and we will do our best to accommodate your needs. We do not guarantee under any circumstances that changes can be made once an order is placed but we will do our best.

No personal embroidery is available on our products. If you have any special requests you can still message us and we can try to point you to someone who can. Thanks.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

You can see all of our current promo codes here

We currently accept all major credit cards and payment via PayPal.

We certainly do. Just email us the items you are interested in and the quantity you are interested in and we can send you a custom invoice.

Just enter your email address and click subscribe on the bottom left hand corner on any page on our website.

We offer our domestic US customers free standard shipping on orders that total $50 or more. If the order weighs 5 pounds or 50 pounds you will receive free shipping. You will receive your goods within 5-8 business days from the date of purchase. Our promotion is offered to US customers in the lower 48 states and also including APO/FPO, PO Boxes, Alaska, and Hawaii. US territories, US common wealth countries, and international countries are not included in this promotion. We will be using either UPS or USPS. We must stress that if a customer would like to make a return we will not cover any fees associated with returning your goods unless of course we shipped you the wrong goods or damaged goods. If you make a return that will cause the total of your order to go below $50 then we will charge you for shipping on your goods.

Our free shipping promotion is only valid for continental U.S. customers. We do however offer some of the most competitive prices for international shipping. Please calculate your shipping total on the checkout page.

We offer our domestic US customers a standard shipping option for any amount of goods for only $4.95. You will receive your goods within 5-8 business days from date of purchase. Our promotion is offered to US customers in the lower 48 states and also including APO/FPO, PO Boxes, Alaska, and Hawaii. US territories and US common wealth countries are not included in this promotion. We will be using either UPS or USPS.

We do offer domestic customers both (4-6 Business Days) and (3-5 Business Day shipping) for additional amounts.

We ship worldwide to all countries that PayPal allows us to. We offer you the choice of USPS first class international or USPS priority mail international. All international shipment prices are generated by USPS based on the weight of your order. We can ship UPS international by request and you must email us before you make your order for a shipping quote.

Yes, we do. Please keep in mind that UPS does not deliver to a P.O. Box. If you provide a P.O. Box we will ship via USPS. P.O. Box addresses are charged the same shipping rate as the lower 48 states.

Yes we do. We use USPS to ship to APO and FPO addresses. APO and FPO addresses are charged the same shipping rate as the lower 48 states.

How quickly an item takes to arrive overseas depends on the items you purchased. If your total order weighs less than 2 pounds then shipping can take 10 days to as long as four weeks or even more in extreme cases. If your total order exceeds 2 pounds than shipping will take roughly 1-3 weeks depending on customs.

A tracking number will be emailed to you as soon as we ship your order out and you can track your order on our website.

We ship worldwide to over 200 countries. So no matter where you live we most likely ship there.
Below is a list of some of the countries that we ship to ?

A

• Afghanistan
• Albania
• Algeria
• Andorra
• Angola
• Antigua and Barbuda
• Argentina
• Armenia
• Australia
• Austria
• Azerbaijan
  
  B
   
• Bahamas
• Bahrain
• Bangladesh
• Barbados
• Belarus
• Belgium
• Belize
• Benin
• Bhutan
• Bolivia
• Bosnia and Herzegovina
• Botswana
• Brazil
• Brunei
• Bulgaria
• Burkina Faso
• Burma
• Burundi
  
  C
   
• Cambodia
• Cameroon
• Canada
• Cape Verde
• Central African Republic
• Chad
• Chile
• China
• Colombia
• Comoros
• Congo, Democratic Republic of the
• Congo, Republic of the
• Costa Rica
• Cote d'Ivoire
• Croatia
• Cuba
• Cyprus
• Czech Republic
  
  D
   
• Denmark
• Djibouti
• Dominica
• Dominican Republic
  
  E
   
• East Timor (see Timor-Leste)
• Ecuador
• Egypt
• El Salvador
• Equatorial Guinea
• Eritrea
• Estonia
• Ethiopia
  
  F
   
• Fiji
• Finland
• France
  
  G
   
• Gabon
• Gambia, The
• Georgia
• Germany
• Ghana
• Greece
• Grenada
• Guatemala
• Guinea
• Guinea-Bissau
• Guyana
  
  H
   
• Haiti
• Holy See
• Honduras
• Hong Kong
• Hungary
  
  I
   
• Iceland
• India
• Indonesia
• Iran
• Iraq
• Ireland
• Israel
• Italy
  
  J
   
• Jamaica
• Japan
• Jordan
  
  K
   
• Kazakhstan
• Kenya
• Kiribati
• Korea, North
• Korea, South
• Kosovo
• Kuwait
• Kyrgyzstan
  
  L
   
• Laos
• Latvia
• Lebanon
• Lesotho
• Liberia
• Libya
• Liechtenstein
• Lithuania
• Luxembourg
  
  M
   
• Macau
• Macedonia
• Madagascar
• Malawi
• Malaysia
• Maldives
• Mali
• Malta
• Marshall Islands
• Mauritania
• Mauritius
• Mexico
• Micronesia
• Moldova
• Monaco
• Mongolia
• Montenegro
• Morocco
• Mozambique
  
  N
   
• Namibia
• Nauru
• Nepal
• Netherlands
• Netherlands Antilles
• New Zealand
• Nicaragua
• Niger
• Nigeria
• North Korea
• Norway
  
  O
   
• Oman
  
  P
   
• Pakistan
• Palau
• Palestinian Territories
• Panama
• Papua New Guinea
• Paraguay
• Peru
• Philippines
• Poland
• Portugal
  
  Q
   
• Qatar
  
  R
   
• Romania
• Russia
• Rwanda
  
  S
   
• Saint Kitts and Nevis
• Saint Lucia
• Saint Vincent and the Grenadines
• Samoa
• San Marino
• Sao Tome and Principe
• Saudi Arabia
• Senegal
• Serbia
• Seychelles
• Sierra Leone
• Singapore
• Slovakia
• Slovenia
• Solomon Islands
• Somalia
• South Africa
• South Korea
• South Sudan
• Spain
• Sri Lanka
• Sudan
• Suriname
• Swaziland
• Sweden
• Switzerland
• Syria
  
  T
   
• Taiwan
• Tajikistan
• Tanzania
• Thailand
• Timor-Leste
• Togo
• Tonga
• Trinidad and Tobago
• Tunisia
• Turkey
• Turkmenistan
• Tuvalu
  
  U
   
• Uganda
• Ukraine
• United Arab Emirates
• United Kingdom
• Uruguay
• Uzbekistan
  
  V
   
• Vanuatu
• Venezuela
• Vietnam
  
  Y
   
• Yemen
  
  Z
   
• Zambia
• Zimbabwe

How quickly an item takes to arrive overseas depends on the items you purchased. If you select USPS first class mail then shipping can take 10 days to as long as four weeks or even more in extreme cases. If you select priority mail than shipping will take roughly 1-3 weeks depending on customs.

We do accept returns and exchanges within 30 days of purchase. Returns are subject to a 12% re-stocking fee to cover our handling expenses. We do not refund for shipping in either direction unless we sent you the wrong item or we sent you a damaged item. Please message us for the return address. Do not just ship the items back to the address on the shipping label you received with your order. For additional information please visit our help center.

We do not accept returns on items that have been washed or where the tags have been taken off. Boots must be returned in their original box and must have never been worn once. Some items, such as swimsuits and underwear, cannot be returned due to various state or federal laws.

Please contact us at through our contact us page. Just message us right away if this happens and we will be quick to respond to you and provide you a return label to have the items shippped back to us. We will have the new items shipped to you right away.

All returns to our office take 1-3 weeks to process. We try our best to process your returns as fast as possible.

Opening an account with Outdoor Shopping offers you many perks such as ? You will receive up to the minute notifications of promotions we are offering, you can add items to your wish list, you can track your order status from the picking stage to the moment your order arrives at your door step, you will be able to save your shipping and billing information for a faster checkout process, you can view your order histories with us at any time, and much more.

You can either register an account here or you will be asked on the checkout page if you would like to register an account before you checkout.

You can certainly shop at Outdoor Shopping without an account. You can always use our guest checkout when checking out.